Are You Building a Business or Just Surviving? 3 Metrics to Check Your Reality
3 Critical Metrics That Prove Your Vision Is More Than Just a Dream: Moving beyond “feelings” to hard data
There’s a unique kind of exhaustion that technical founders and SME leaders know all too well. It’s not just the physical tiredness of long hours but the mental fatigue of constant firefighting, only to stop at the end of the week and wonder if you’ve actually made progress.
You know the feeling. The team is busy, the machines are running, the code is shipping, but in those quiet moments—driving home or staring at the ceiling at 3 a.m.—a nagging question arises:
Are we building the business we envisioned, or are we just surviving the one we have?
It’s a painful question because, for many, the answer is "I’m not sure."
We start businesses with a vision. Maybe you wanted to be the premier precision engineering firm in your region, or build a software agency that runs without your constant oversight. Maybe you dreamed of a business that gave you your weekends back. That was the destination. But somewhere between the vision and the daily grind, the map got lost.
Here’s the irony: if I asked about your technical operations, you’d drown me in data—machine uptime, server load, lead times. You know your material costs down to the penny. You respect reality, physics, and maths. Yet, when it comes to the biggest project of all, building the business, you rely on gut feel. You say, "It feels like we’re getting there," or "Everyone seems happier."
That’s dangerous.
If you wouldn’t run a CNC machine without checking tolerances, why run your strategy on guesswork?
The good news is you don’t need a hundred KPIs or a complex dashboard. You need three specific metrics. By the end of this post, you’ll know the three numbers that strip away the noise and tell you, with clarity, whether your vision is becoming reality or just a daydream.
Why "gut feel" isn’t enough
Let’s be honest about how most small businesses measure success: they look at the bank balance or turnover. If the number is bigger than last month, they celebrate. If it’s smaller, they panic.
The problem? Money is a lagging indicator. It tells you what happened months ago, not how you’re performing now. Worse, money doesn’t care about your vision. You can make a million pounds doing work you hate, serving clients who drain you, while burning out your team. The bank balance might look great—until the whole thing collapses.
I’ve seen technical leaders who are brilliant at diagnosing faults on a production line. They analyse data, spot variances, and fix them. But when it comes to strategy, they tolerate vagueness they’d never accept on the shop floor.
They say, "We want to be the most innovative partner in the sector." Great. What does the data say? "Well, we feel quite innovative lately."
That’s not good enough.
Gut feel is prone to bias. You remember the one great client meeting and forget the three complaints. You see the team laughing in the break room and assume culture is great, missing the fact that your lead engineer is updating their CV.
To make a vision real, you need measurable signals. You must treat your business strategy like a technical system—with inputs, processes, and outputs.
Metric #1 – The Strategic Outcome Metric
The first number answers: "Are we becoming the type of business we said we’d be?"
This isn’t just "Are we making money?" It’s "Are we making the right money?"
For example, I worked with a manufacturing business whose vision was to move from low-margin "metal bashing" to high-end aerospace components. But when we analysed their revenue, 80% still came from the low-margin work. Their vision was "Aerospace Specialist," but their reality was "General Jobbing Shop."
We introduced a Strategic Outcome Metric: Percentage of Revenue from Aerospace.
Month one, it was 5%. Painful. But tracking it changed their behaviour. They stopped chasing junk work and prioritised aerospace bids. Six months later, it was 35%. The vision was becoming real, and they had the data to prove it.
What’s your Strategic Outcome Metric?
If your vision is "profitable, sustainable growth," track Operating Profit Margin. If your vision is to be the "premium, high-quality option," track Defect Rate or Cost of Quality. If your vision is to dominate a niche, track Market Share in that Niche.
Pick one number. Just one. The one that hurts the most when you look at it.
It’s tempting to pick five metrics, but don’t. You can’t focus on five things at once. Choose the one that best reflects your vision and forces you to confront the reality of where you are today.
Metric #2 – The Execution/Process Metric
If the first metric is about where you’re going, this one is about how you’re getting there.
This metric proves your day-to-day system aligns with your vision.
For example, if your vision is to be the "most reliable supplier," track OTIF (On-Time In-Full) Delivery. If your OTIF is 65%, you’re not reliable—you’re hopeful. Tracking it forces you to fix the root causes of delays, whether it’s supply chain issues, scheduling, or machinery.
Another common vision is "I want a business that runs without me."
How do you measure that? Try Percentage of Orders Processed Without Owner Intervention.
If you’re involved in 90% of orders, you don’t have a business—you have a job with overheads. Tracking this number shows progress. Maybe in January, you touch 80% of jobs. By June, after hiring and training, it’s down to 40%. That’s proof your vision is becoming reality.
Process metrics are leading indicators. They move before the money does. If your OTIF improves today, customer retention improves in six months, and profitability improves in a year.
These metrics also force you to confront inefficiencies. If your vision is "Swiss-watch reliability," but your processes are held together by sticky tape and heroic efforts, the numbers will expose the gap.
Metric #3 – The Customer/Market Signal
The final metric answers: "Does the market believe our story?"
You can have the best strategy and processes, but if customers don’t feel it, it doesn’t matter.
If your vision is about long-term partnerships, track Retention Rate or Repeat Business Rate. If 80% of customers buy once and never return, it means your delivery doesn’t match your promise.
Another powerful metric is Percentage of New Enquiries from Referrals.
Referrals cut through the noise. If people recommend you, it means you’ve exceeded expectations and earned their trust.
You could also use a simple Net Promoter Score (NPS): "On a scale of 0-10, how likely are you to recommend us?" Track it monthly. If it dips, you’ve drifted from your vision. If it climbs, you’re winning.
This metric is an external truth. You might think you delivered a great project, but if the customer rates it 6/10, then it was a 6/10 project. The market is the ultimate judge.
Putting the three metrics to work
How do you implement this in a busy business?
Step 1: Rewrite your vision as a testable statement.
Take your vague vision and make it measurable.
- Before: "We want to be the leading provider of widgets."
- After: "We want 50% of revenue from Tier 1 automotive clients, with zero defects."
Step 2: Choose one metric in each category and set a baseline.
Pick the best fit for now.
- Strategic: % Revenue from Automotive.
- Process: First Pass Yield.
- Market: Customer Retention Rate.
Go back three months to establish a baseline. It might look ugly, but you can’t navigate without knowing where you are.
Step 3: Create a simple monthly "Vision to Results" review.
Set a 30-minute meeting every month. Invite key leaders.
In the meeting, only discuss these three numbers. Ask:
- Are we moving towards or away from the vision?
- Why did the number move?
- What one thing will we change this month to improve it?
Consistency beats intensity. If you review these numbers every month, you’ll start making decisions that improve them.
The real challenge: keeping this going
The hard part isn’t picking the metrics—it’s sticking to them when things get busy.
I’ve seen leaders set up dashboards and run the first meeting, only to cancel it when a big order comes in or a machine breaks down. Six months later, they’re back to running on gut feel.
Another failure is keeping the metrics in the boardroom. If the shop floor doesn’t know "First Pass Yield" is critical, they won’t change how they work. If sales doesn’t know "Margin" matters more than "Volume," they’ll keep discounting.
You need a system that keeps these metrics front and centre—a rhythm that connects the vision to daily actions.
The Execution OS (Lead with Freedom)
This is why we built the Execution OS at New Way Growth.
We help you:
- Clarify and measure your vision.
- Build a small, clear set of Vision-to-Results metrics.
- Establish a practical cadence of reviews and actions.
If you’re tired of guessing and want to start proving your progress, let’s talk.
Click here to schedule your session or message us with the subject ‘Execution OS.’
Let’s turn your vision into reality, one number at a time.
Conclusion:
The shift from a "busy" business to a "great" business happens when you stop ignoring your gut feeling and start measuring it.
Data brings clarity. Clarity brings focus. Focus delivers results.
You have the vision. You have the technical skills. Now, go get the proof.
The transition from surviving to thriving starts with three numbers. Are you ready to measure them?
When you commit to tracking these metrics, you’re not just running a business—you’re building the one you dreamed of.
The journey from chaos to clarity begins with a single step: measuring what matters.
The metrics are your compass, your guide, and your proof. It’s time to stop guessing and start knowing.
Every great business starts with a vision, but only the ones that measure progress turn that vision into reality. Are you ready to take the next step?
The difference between surviving and thriving is the ability to measure, adapt, and act. Let your metrics be the foundation of your success.
Why this matters now
Businesses that fail to measure their progress risk falling behind. The world moves fast, and gut feel alone won’t keep you ahead. Metrics provide the clarity and confidence to make decisions that align with your vision.
When you measure what matters, you’re not just reacting to problems—you’re proactively building the future you want. It’s time to stop surviving and start thriving.
The tools are here. The process is clear. The only question left is: will you take the first step?
A final thought
Remember, the metrics aren’t just numbers—they’re the story of your business. They reflect your progress, your challenges, and your opportunities. Tracking them isn’t just about accountability; it’s about empowerment. It’s about knowing, with certainty, that you’re building the business you dreamed of.
Are you ready to write the next chapter of your story? Let the metrics guide you. Let them be the proof that your vision is becoming reality.
The power of commitment
Ultimately, the success of your business depends on your ability to commit to the process. Metrics are not just tools—they’re a mindset. They represent your dedication to clarity, your willingness to adapt, and your determination to succeed. When you embrace this approach, you’re not just managing a business; you’re transforming it.
Additional Resources:
For further material on related topics, consider exploring the following:
- The Vision-to-Results Digital Planner: Your 90-Day Execution Engine for Unstoppable Business Growth.
- The Strategic Alignment Scorecard
- Crack the Marketing Code: The Power of 20 Strategic Questions
- The Ultimate Guide to Writing OKRs That Don't Suck
- Unlock the Plan That Works Harder Than You Do, So You Can Step Back and Guide Your Team.
Reclaim your momentum, energy, and confidence.
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